Travel Update-Weekly Edition

June 5th, 2008

Airline News

 

American Airlines - As of Sept. 3, American Airlines (AA) will no longer offer nonstop, daily service to San Juan from Baltimore/Washington, Fort Lauderdale, Newark, Orlando, Los Angeles and Washington Dulles. As for AA subsidiary American Eagle, it will reduce its Caribbean schedule from 55 to 33 daily departures out of San Juan on Sept. 3. The regional carrier will eliminate daily flights from San Juan to Aruba as well as to Samana, Dominican Republic. Both destinations will continue to be served daily from Miami." AA's daily flights at San Juan will drop to 18 from 38.
 
American Airlines has agreed to drop a controversial $2-per-bag fee for curbside check-in service at airports throughout the country and to lift a ban on tips for skycaps at Boston's Logan International Airport in the face of public criticism and lawsuits. In exchange, American skycaps at Logan agreed to drop a federal claim accusing the airline of imposing the tips ban on May 1 in retaliation for their recent victory in a lawsuit. On April 7, a jury in US District Court in Boston awarded a group of nine skycaps more than $325,000 for tips they lost when the airline implemented the curbside baggage fee in September 2005.
 
Summer is fast approaching, so American Airlines, a founding member of the global oneworld(R) Alliance, and American Eagle, its regional affiliate, are reminding customers about the box and bag embargo on flights to certain destinations from June 7 through Aug. 17, 2008. Customers traveling on American and American Eagle to certain destinations in Mexico, the Caribbean, Central America and South America will not be able to check extra bags or boxes during the embargo period, due to heavy summer loads and high volumes of checked baggage to specific destinations. The baggage embargo applies to Panama City, San Pedro Sula, Tegucigalpa and San Salvador in Central America; Maracaibo, Barranquilla, Cali, Medellin, La Paz, Santa Cruz and Quito in South America; Santo Domingo, Santiago, Puerto Plata, Port-au-Prince and Kingston in the Caribbean; as well as Mexico City, Guadalajara, Aguascalientes, San Luis Potosi, Chihuahua and Leon in Mexico. All American Eagle flights to and from San Juan are also included. A year-round box embargo is in effect for flights originating from, and passing through, New York's John F. Kennedy International Airport (JFK) to all Caribbean and Latin America destinations. A year-round bag and box embargo is also in effect for flights to La Paz and Santa Cruz, Bolivia.
 
British Airways - British Airways and Britsh Airport Authority have confirmed the move of some longhaul flights in to London Heathrow's Terminal 5 will take place on June 5.  The flights that are moving are: New York JFK, Abuja, Bangalore, Beijing, Cairo, Cape Town, Lagos, Phoenix. The remaining longhaul flights will move into Terminal 5 in two further phases. The first of these phases will take place on September 17. The second phase will take place at the end of October. Although Terminal 5 is working well, the decision to move flights on these dates has been taken to ensure that high standards of customer service are delivered over the busy summer period.
 
Continental Airlines - Continental will eliminate 3,000 jobs and reduce flight capacity by 11% during the fourth quarter of this year. The company cited record fuel costs and a "crisis" in the industry. The carrier said it will take 67 aircraft out of mainline service. Continental will provide details of the cuts by the end of next week. Continental will "eliminate the 737-300 from its lineup. As of now, the carrier said it continues to take delivery of 16 more-efficient next-generation Boeing 737-800s and 737-900ERs this year and 18 more next year.
 
Beginning June 17, 2008, Continental will improve its waitlist policy for upgrade rewards. Specifically, customers who have waitlisted for an upgrade in conjunction with a OnePass upgrade reward will be permitted to stand by on the day of departure whenever their waitlist does not clear in advance. The service fees and mileage deduction for all OnePass upgrade rewards will be assessed at the time of request. For more details, please review Continental's OnePass Upgrade Rewards policy.
 
JetBlue - JetBlue Airways has announced multi-year relationships with six major Hollywood studios, including Disney, FOX, NBC Universal, Paramount Pictures, Sony Pictures and Warner Bros., to launch JetBlue Features, the airline's new premium in-flight movie channels. Each month, six first-run movie titles will be available -- three selections in each flight direction on channels 38, 39 and 40 -- for a nominal $5 fee on flights longer than two hours.
 
The movies chosen each month will be a rotating collection from any of the six major studios.
 
Qantas Airlines - Australia's Qantas Airways said on Thursday it plans to make changes to some international flight schedules to manage the effects of higher oil prices. A thrice-weekly service from Melbourne to Tokyo will be withdrawn from September, though Qantas will add a new five-times per week Gold Coast-to-Tokyo service to be operated by its budget carrier Jetstar. Qantas also plans to cut its 747-400 Sydney-Los Angeles services to 15 from 17 per week and close its pilot base in Cairns, forcing some 40 Cairns-based pilots to return to Sydney and other bases, Dixon said in a statement. Qantas said there would be a small number of job losses resulting from the changes.
 
TAM - TAM has received authorization from the National Civil Aviation Agency (ANAC) to begin regular daily operations to Lima, Peru, with flights scheduled to commence by the second half of this year. Flights to this new destination will be in the modern Airbus A320 airplanes, with Economy and Executive classes and will operate from the Guarulhos International Airport in Sao Paulo to the Jorge Chavez International Airport in the Peruvian capital.
 
United Airlines - United Airlines has announced significant fleet, capacity and personnel changes, enabling the company to build a stronger, more competitive business better able to withstand record oil prices and a softening economy. United will remove a total of 100 aircraft from its mainline fleet, including the 30 previously announced Boeing 737s, and reduce its mainline domestic capacity in the fourth quarter 2008 by 14 percent year over year. The company expects to retire all of its 94 B737s, provided it can work out terms with certain lessors, and six Boeing 747s. Over the 2008 and 2009 period, cumulative mainline domestic capacity will be reduced between 17 percent and 18 percent and cumulative consolidated capacity between 9 percent and 10 percent. With fuel at current prices, it creates more than a $3 billion challenge to overcome. United believes that these actions will offset that challenge by 2009, assuming the industry as a whole takes similar actions. When complete, the fleet reduction is expected to retire United’s oldest and least fuel-efficient jets, and will lower the company’s average fleet age to 11.8 years. The majority of schedule changes related to the elimination of 30 B737s previously announced are currently reflected in reservation systems. Further changes related to the retirement of an additional 50 aircraft by year end will be reflected in these systems in the near future. Schedule changes will be principally accommodated through modest reductions of underperforming markets and through frequency reductions while retaining a commitment to all five U.S. hubs. About 80 planes are expected to be out of the system by the end of 2008, with the other 20 coming out by the end of 2009. The fleet reduction also includes six Boeing 747s. As part of these changes, United is eliminating its Ted product, reconfiguring that fleet’s 56 A320s to include United First class seats. The reconfiguration of the Ted aircraft will begin in spring 2009 and be completed by year-end 2009. United will continue to serve the Ted markets simply converting Ted airplanes back to United mainline. As United reduces the size of its operation, it is further reducing staff.  United expects to reduce the number of salaried and management employees and contractors by 1,400 - 1,600, including the previously announced 500 employee reduction by year-end, and the company will determine the number of front-line employee furloughs as it finalizes the schedule over the next month. 
 
United Airlines will eliminate flights from Denver to Anchorage, Alaska, this fall, part of a broader move by the carrier to pull out of the northern city completely. The nation’s second-largest carrier said it will end almost all of its flights to Anchorage on Sept. 2, while service between Denver and the city will cease Sept. 21. While it has routinely scaled back service during the winter months, United said it will exit the Anchorage market completely.
 
 
 
Airport/Destination News
 
Aruba International Airport - KLM, Martinair and American Airlines will install self-service check-in kiosks at Queen Beatrix International Airport in Aruba.  Aruba's airport will be the first in the Caribbean to be equipped with these machines.  American Airlines has ordered four machines for the non-U.S. check-in area and plans to install similar kiosks in the U.S. check-in area.  The airport said other U.S. airlines have expressed interest.  At a later date, the airport intends to launch a pilot program with a limited number of hotels, placing self-service check-in kiosks in hotel lobbies, in an effort to reduce lines at the aiport. 
 
Mineta San Jose International Airport - Mineta San Jose International airport launched free wireless Internet service last week. It's available in Terminals A and C. The airport says the service will also be available in the new North Concourse and Terminal B once they're completed later this year and in 2010, respectively. Commercial Wi-Fi service currently provided by T-Mobile and Wayport will remain available to their subscribers at the airport.
 
 
 
Miscellaneous

 

State Dept Travel Warnings and Public announcements - For the full announcements or further detail on Travel Warnings and Public Announcements, please see  http://travel.state.gov/travel

China - The U.S. Department of State issued the following Travel Alert for China on May 30: "This Travel Alert updates U.S. citizens on the effects of the earthquake that struck China’s Sichuan province on May 12. American citizens should avoid the areas of Sichuan province most severely affected by the earthquake and be prepared for travel delays in other parts of the province. Areas outside of Sichuan province are not experiencing earthquake-related damage or delays. This supersedes the Travel Alert dated May 16, 2008, and expires on June 30, 2008. Cities and towns to the north and northwest of Sichuan's provincial capital, Chengdu, are the areas most seriously damaged by the earthquake. These include Wenchuan County near the earthquake's epicenter, approximately 55 miles northwest of Chengdu, Beichuan, Dujiangyan, Mianzhu, Mianyang, and Maoxian. Rescue and recovery operations in this area are ongoing; infrastructure has been damaged, and road, air and rail transportation disrupted. Aftershocks continue to occur, causing further damage and complicating the significant rescue and recovery efforts now under way. Other areas of Sichuan province, such as the large metropolitan area of Chengdu, suffered less damage, but continue to experience light aftershocks, as well as delays in rail and airline service. Areas outside of Sichuan are not experiencing earthquake-related travel delays."

 

Guinea - On June 2 the U.S. Embassy in Conakry released the following Warden Message: "This Warden Message is to inform American citizens that the situation in Guinea is returning to normal, and that the Embassy is lifting its earlier recommendation against traveling to or within Conakry.
However, the Embassy continues to remind American citizens that demonstrations intended to be peaceful can turn confrontational and possibly escalate into violence quickly. The Embassy, therefore, urges U.S. citizens to exercise caution in the vicinity of any protests, and to avoid crowds, political gatherings, and street demonstrations, even if they appear to be peaceful."

 

Macedonia - On June 3 the U.S. Embassy in Skopje issued a Warden Message, which reads in part as follows: "We wish to notify U.S. citizens that the Blace border crossing point on the Macedonia-Kosovo border has been closed to truck traffic since June 1. Three cargo trucks are leaking a potentially toxic substance in the area between the border check points. The exact content of the substance is unknown and it is unclear if there are health risks associated with it. Officials are examining the situation, and further testing of the substance will take place on the morning of June 4. There have been some protests on the Kosovo side of the border regarding the trucks, and there may be some disruption to traffic. We recommend that American citizens monitor local news sources and evaluate the available information before using the Blace border crossing."

 

Myanmar - The U.S. Department of State issued the following Travel Alert for Myanmar on June 3: "This Travel Alert updates American citizens on safety conditions within Burma. American citizens residing in or traveling to Burma should continue to defer nonessential travel to the Irrawaddy Delta region of the country. The Burmese government has restricted access to this area for all but authorized relief workers. The U.S. Embassy in Rangoon has ended the authorized departure of non-essential personnel and family members of mission staff. This Travel Alert replaces the Travel Warning issued on May 5, 2008, and expires on September 30, 2008. "The environment in Rangoon, Burma’s most populous city, and other areas outside of the Irrawaddy Delta has gradually improved. Electrical power and water supply have been restored in most areas and markets are now operating normally. "The harder-hit Irrawaddy Delta region is still without many basic necessities, and the risk of outbreaks of disease remains high. The United Nations, ASEAN, and others in the international community, including the United States, are providing international relief assistance to meet both immediate and long-term needs. The Burmese Government has restricted access to this area for people other than relief workers it has authorized. American citizens should defer nonessential travel to the Irrawaddy Delta region."

 
Zimbabwe - The U.S. Department of State issued the following Travel Alert for Zimbabwe on June 2: "This Travel Alert updates safety and security concerns in Zimbabwe, advises U.S. citizens to consider relocating if necessary to ensure their security during the upcoming election period, and continues to recommend deferral of all non-essential travel to Zimbabwe at this time. This supersedes the Travel Alert for Zimbabwe dated May 14, 2008 and expires on August 1, 2008. U.S. citizens should defer non-essential travel to Zimbabwe. U.S. citizens resident in Zimbabwe, particularly in rural areas, should carefully review their personal circumstances and consider moving to a more secure location in advance of, and immediately following, the June 27 runoff of the presidential elections between President Robert Mugabe and Movement for Democratic Change (MDC) candidate Morgan Tsvangirai. Since the March 29 general election, Zimbabwean security forces, including some military and police, as well as so-called war veterans, have created a climate of intimidation and fear across the country, particularly in rural areas and high-density suburbs. There have been numerous and widespread attacks on opposition supporters, renewed farm invasions, and arrests and beatings of election officials accused of vote tampering. There is a continued risk of arbitrary detention or arrest. Americans should be particularly cautious when using still, video or telephone cameras in any urban setting, or in the vicinity of any political activity, as this could be construed by Zimbabwean authorities as presenting oneself as an accredited journalist, a crime punishable by arrest, incarceration and/or deportation."
 
Hurricane Season - The U.S. Department of State issued the following Travel Alert for U.S. citizens during this years Hurricane Season: "This Travel Alert is being issued to alert U.S. citizens to the Hurricane Season in the Atlantic and Pacific Oceans, the Caribbean, and the Gulf of Mexico. The official Atlantic Hurricane Season runs from June through November. This Travel Alert expires November 30, 2008. National Weather Service officials at the National Oceanic and Atmospheric Administration (NOAA) predict a 65 percent chance that activity during the 2008 Atlantic Hurricane Season will be above normal this year, forecasting 12 to 16 named storms, with 6 to 9 becoming hurricanes. NOAA recommends that those in hurricane-prone regions begin preparations at this time for the upcoming season. After some storms, U.S. citizens have encountered often uncomfortable, and sometimes dangerous, conditions that have lasted for several days while they awaited transportation back to the United States. Many U.S. citizens traveling abroad in affected regions have been forced to delay their return to the United States due to infrastructure damage to airports and limited flight availability. Damage to roads can limit access to airports and land routes out of affected areas. Flights can be suspended and passengers face long delays before normal airport operations and flight schedules resume. There have also been instances of looting and sporadic violence after natural disasters. Security personnel may not be readily available to assist at all times. Should a situation require an evacuation from an overseas location, the State Department will work with commercial airlines to ensure the safest and most efficient repatriation of U.S. citizens possible. Commercial airlines are the Department’s primary source of transportation in an evacuation. Other means of transport are used only as a last resort. The Department of State will not provide no-cost transportation, but does have the authority to provide repatriation loans to those in financial need. U.S. citizens should always obtain travel insurance to cover unexpected expenses during an emergency. U.S. citizens living in or traveling to storm-prone regions overseas should prepare for hurricanes and tropical storms by organizing a kit containing a supply of bottled water, non-perishable food items, a battery-powered or hand crank radio, and vital documents (especially passport and identification) in a waterproof container. Emergency shelters often have access only to basic resources and limited medical and food supplies. U.S. citizens should monitor local radio, the National Weather Service at http://www.nhc.noaa.gov, and local media to stay aware of any weather developments in their area. Minor tropical storms can develop into hurricanes very quickly, limiting the time available for a safe evacuation. Travelers should apprise family and friends in the U.S. of their whereabouts, and keep in close contact with their tour operator, hotel staff, and local officials for evacuation instructions in the event of a weather emergency. Travelers should also protect their travel and identity documents against loss or damage, as the need to replace lost documentation could hamper or delay return to the United States. U.S. citizens are strongly encouraged to register with the nearest U.S. Embassy or Consulate through the Department of State’s travel registration website at https://travelregistration.state.gov. By registering, American citizens can receive the Embassy’s most recent security and safety updates during their trip. Registration also ensures that U.S. citizens can be reached should an emergency arise either abroad or at home. While Consular Officers will do their utmost to assist Americans in a crisis, travelers should always be aware that local authorities bear primary responsibility for the welfare of people living or traveling in their jurisdictions. 
 
Travelers from England, France, Germany, Japan and about two dozen other "Visa Waiver" countries will be required to register electronically before boarding a plane or boat to the United States, the Department of Homeland Security. DHS will begin accepting applications via a secure Internet site on August 1, and will require visitors to use the Internet system beginning January 12, Homeland Security Secretary Michael Chertoff said. The move will help U.S. authorities vet foreign visitors, he said. The requirement does not apply to U.S. citizens traveling overseas. Under the new program, known as Electronic System for Travel Authorization, or ESTA, travelers will complete an electronic version of the form before traveling. DHS recommends that travelers fill out the form not less than three days before traveling, and authorizations will be valid for up to two years or until the applicant's passport expires, whichever comes first. Initially, there will be no fee to apply for travel authorization, although one may be imposed later. Visitors will still be required to have valid passports, but after January 12, travelers with valid ESTA clearance will not be required to complete the written form.  Chertoff said the system will make it easier for U.S. officials to check travelers against terror watch lists, and will help travelers by allowing them to deal with possible problems before they get to the U.S. borders. 


 

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