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Our goal at the 24/7 centralized online fulfillment desk, is to provide fulfillment as “touchless” as possible, thereby greatly reducing costs and driving high levels of productivity. eTTek Fulfill provides our customers with a low-cost solution to maximize savings opportunities for online bookings. We are committed to lowering processing costs and average ticket prices through increase adoption rates.
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With eTTek Fulfill, you will find dedicated personnel with an average of 13 years industry experience, waiting to answer your inquiries 24/7. Our centralized fulfillment travel counselors are trained on the unique and specific needs of each account, their needs and their online booking system. Training is also geared specifically to each online booking tool. Travel counselors are trained on technical aspects of each online booking product in order to provide our clients with first and second level support.
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Supporting Technologies
- Telecom -
State-of-the-art call center (ACD)
- Custom PNR finishing
and auto ticketing
- Reporting - Review,
Preview, OF Tracker
- 128 bit SSL encryption
- NAI Webshield (Spam
Filters)
- Websense (peer-to-peer protection)
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Online Booking Systems
- Cliqbook
- eTravel
- eTTek Rez
- GetThere
- ResX
- TravelPort
- Rearden Commerce
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