Travel Update-Weekly Edition

July 31st, 2008

Airline News

 

AirTran Airways - AirTran Airways has said it will pull out of more cities, make deeper schedule cuts and sell more jets, as it struggles to stay aloft amid unprecedented fuel prices. AirTran said it will reduce flights out of its Atlanta hub and curb long-haul service to the West Coast from Milwaukee, though it could also add flights to Florida and the Caribbean as rival airlines reduce their schedules in those markets. It earlier said it was planning a 5% cut in its 2009 capacity.
 
British Airways - British Airways (BA) is confirming that the final phase of flight moves into London Heathrow Terminal 5 will take place on October 22, 2008.  The services that will move on October 22nd are flights to and from: Boston, Calgary, Chennai, Delhi, Denver, Dhaka, Dubai, Islamabad, Koldata (Calcutta), Montreal, Seattle, Shanghi. Please note that overnight flights departing on Oct. 21 for London Heathrow, which are scheduled to arrive on October 22nd, will arrive in to Terminal 5. This will complete the move of flights into British Airway's new home at Heathrow Airport. Over the last few months, the customer experience at Terminal 5 has improved greatly, delivering consistently strong performance. 
 
Continental Airlines - Continental Airlines has announced details of a new 180-degree lie-flat seat for the BusinessFirst cabin on its Boeing 787, 777 and 757 aircraft. Customers will begin seeing lie-flats seats on Boeing 777 aircraft that primarily serve trans-Atlantic and trans-Pacific routes in the fall of 2009, with installation on Continental's 757-200 fleet beginning in 2010 and on its Boeing 787 fleet as the aircraft are delivered to Continental. Continental's new BusinessFirst seats allow customers to lie completely flat, reclining 180-degrees and providing 6 1/2 feet (2 meters) of sleeping space in the fully extended position on its widebody aircraft. The lie-flat seat is one of the widest business-class seats in the air, measuring up to 25 inches when the adjustable armrest is positioned flush with the seat cushion, allowing customers to sleep more comfortably. Electronic "one-touch" controls enable customers to easily move the seats to pre-set upright, cradle and fully extended sleep positions and additional controls allow customers to adjust the seat back, lumbar support and leg and foot rests to the custom position most comfortable for them. The lie-flat seats provide more individual storage space for personal items. Laptop power, headset and USB plugs are conveniently tucked above the customer's shoulder. There is additional storage under the ottoman, on a shelf under the monitor and on an amenity storage alcove that provides room for small personal items such as a book or magazine and a water bottle
 
Delta Air Lines - Delta Air Lines has announced increases to some of its domestic and international baggage fees to help offset the 70-80 percent increase in jet fuel prices in the last year.  These changes will apply to customers who purchase a ticket on or after July 31, 2008 for travel on or after Aug. 5, 2008.  As fuel costs remain at record levels, Delta believes revising the fee structure for excess bags and specialty items is essential to generate the necessary revenues to offset record fuel costs while continuing to offer these services to customers. Delta continues to offer all customers a complimentary first checked bag for domestic travel and two checked bags for international flights. Fee changes effective in August include an increase to the service fee to check a second bag for domestic travel from $25 to $50; and fees for specialty items that require special handling such as surfboards or ski equipment will increase on domestic and international flights. First Class, BusinessElite and Medallion customers will continue to be able to check up to three bags at no charge.  Customers checking bags on international flights may continue checking a first and second bag at no charge. More details on these changes and others are available in Delta's checked policy at delta.com 
 
Frontier Airlines - Frontier Airlines has announced that it will change its current, no-fee standby policy and will begin charging travelers who switch their flight on the same day the difference between the original ticket and the new ticket. The airline will also charge $150 to make changes on days prior to the flight. The airline, currently reorganizing under bankruptcy protection, stated that the change now reserves a seat for travelers instead of making them wait on standby, and that the new policy will eliminate delays usually caused by boarding standby passengers. Summit" level, frequent flier members of the airline will make same-day changes for free. The change is now in effect for tickets bought as of Friday, for travel beginning August 15.
 
Hawaiian Airlines - Hawaiian Airlines will charge $15 for a first checked bag on flights between the mainland and the islands for all tickets purchased after August 1 for travel on or after October 1. The airline already charges $25 for a second bag on mainland flights and $17 on interisland flights.
JetBlue - JetBlue will end nonstop service between Washington Dulles and Las Vegas, San Diego and Burbank, Calif., as of Sept. 3.
 
Lufthansa - Travelers destined for the Olympics are a top priority for Lufthansa, the airline said Thursday, July 31, after it canceled another 28 international flights as a walkout by ground crew entered its fourth day. Deutsche Lufthansa AG spokeswoman Amelie Lorenz said that flights into Beijing had the highest priority this weekend . The airline canceled 128 flights Thursday — about 6 percent of its total capacity — including 28 long-haul flights to destinations in the U.S., Canada and India. So far, though, Lorenz said, no flights to Beijing have been canceled. Passengers on the canceled flights were being put aboard on later Lufthansa flights or those operated by other airlines. Lorenz said the informal talks with the union were encouraging. The open-ended strike started on Monday and has led to several flight cancellations and delays. About 5,000 workers were on strike Thursday, mostly at Frankfurt International Airport, one of Lufthansa's key hubs. Workers were targeting airports in Berlin.
 
Midwest Airlines/Northwest Airlines - Midwest Airlines and Northwest Airlines has said that emails containing phony ticket confirmation and enrollment information are being sent using each airline's name. The emails are suspected of containing a virus that infects the users computer when attachments are opened.  The carriers have said the emails thank the recipient for using the new service, "Buy Flight Ticket Online" on the airline's website. It states an account has been set up and gives the email user an account number and password. It also tells them how much their credit card has been charged.  An attachment is supposed to be invoice and ticket but instead contains a virus. The email also has spelling and grammatical errors, the carriers said. Recipients are urged to delete the e-mail without opening the attachment and to check their credit card to make sure it has not been charged. . 
 
OpenSkies -  OpenSkies, the new premium transatlantic airline from British Airways, has announced that it will offer daily service between Amsterdam's Schiphol International Airport and New York's John F. Kennedy Airport beginning on October 15, 2008. Tickets for the Amsterdam-New York route will go on sale in early August. The daily flight departs from Amsterdam-Schiphol at 1:20pm arriving in New York-JFK at 3:35pm and departs New York-JFK at 8:05pm arriving in Amsterdam-Schiphol at 9:40am the following morning. OpenSkies offers guests superior service, competitive fares and exceptional value. The Amsterdam-New York route will be served by the current OpenSkies' 757 flying the Paris-New York route. An additional 757 from the British Airways fleet is now undergoing modification and will join OpenSkies when the Amsterdam route launches this fall.


 
Airport/Destination News
 
China - With reports of security increasing throughout Beijing ahead of the Olympic Games, which are set to begin on 8 August, officials stated on 30 July 2008 that security checkpoints have been set up in Tiananmen Square. New restrictions will force individuals to wait in line in order to pass security checks before entering the square. Earlier, checkpoints were established to monitor the underground passages leading to Tiananmen Square. The square is a very sensitive location in Beijing as it was the site of the highly controversial crackdown on demonstrations in 1989 that resulted in hundreds of deaths. Additional reports indicate that on 8 August, tourists will have only limited access to the square due to the cultural and sports activities being held there
 
 
 
Miscellaneous

 

State Dept Travel Warnings and Public announcements - For the full announcements or further detail on Travel Warnings and Public Announcements, please see  http://travel.state.gov/travel

Uganda - On July 29 the U.S. Embassy in Kampala issued the following Warden Message: "This warden message is being issued to remind American citizens of the continuing potential for terrorist actions against U.S. facilities, personnel and interests in East Africa, particularly along the East African coast. It also alerts Americans of the approaching ten-year anniversary of the Tanzania and Kenya Embassy bombings on August 7th, 1998. "A number of Al-Qaida operatives and other extremists are believed to be operating in and around East Africa. Americans considering travel to the region and those already there should review their plans carefully, remain vigilant with regard to their personal security, and exercise caution. Terrorist actions may include suicide operations, bombings, kidnappings, or targeting maritime vessels. Terrorists do not distinguish between official and civilian targets. Increased security at official U.S. facilities has led terrorists to seek softer targets such as hotels, beach resorts, prominent public places, and landmarks. Americans in remote areas or border regions where military or police authority is limited or non-existent could also become targets. "The U.S. Embassy reminds American citizens to invest in their own personal security, to vary routes and times, and to be conscious always of their surroundings."

 

The U.S. Department of State and the U.S. Department of Homeland Security (DHS) has said that the new U.S. Passport Card is in full production and is now being distributed. The Passport Card is a convenient, wallet-sized document for land and sea travel between the United States and Mexico, Canada, the Caribbean, and Bermuda. It is not valid for international travel by air. Beginning in June 2009, travelers will be required to present a single Western Hemisphere Travel Initiative-compliant document denoting both citizenship and identity when entering the United States through a land or sea border. More than 350,000 Americans pre-ordered the U.S. Passport Cards since the State Department began taking orders on February 1. Over 7,600 cards have already been mailed to advance customers, and all pre-orders are expected to be filled by September 30, 2008. After that initial distribution, the processing time for passport cards should be the same as for passport books – less than four weeks. Customers will be able to track the progress of their passport card application online beginning in mid-August. The passport card will facilitate the frequent travel of Americans living in border communities by utilizing a vicinity-read radio frequency identification (RFID) chip. With this technology, DHS' U.S. Customs and Border Protection officers will be able to access photographs and other biographical information stored in secure government databases before the traveler reaches the inspection booth so that inspection can be facilitated. For privacy protection, no personal information is stored on the electronic chip itself. The chip will have only a unique number pointing to a stored record contained in secure government databases. The Passport Card is available for $45 for first-time adult applicants and $35 for children under 16. Adults who currently have valid passports can apply for the passport card by mail for $20. Information on how to apply for a U.S. Passport Card or the traditional passport book is at travel.state.gov.

 

The Transportation Security Administration (TSA) has announced it has cleared any impediments to further expansion of Registered Traveler (RT) business opportunities beyond the initial 20 airports. TSA determined that the current security threat assessment largely duplicates the watch list matching that is conducted on all travelers every time they fly. The other parts of the security threat assessment are not core elements in determining threats to aviation security and will no longer be required, and the government is eliminating the $28 fee. The private sector working with the airports and airline passengers can best determine the RT business structure and the initiative needs very limited government involvement going forward. During the pilot, which concludes upon publication of a federal register notice early next week, all RT members were screened according to standard TSA procedures and this practice will continue. Identity verification is a key layer of aviation security. RT service providers will continue to be responsible for verifying the identity of their members. The government requires airlines to check each flight manifest against the selectee and no-fly watch lists to ensure that known terrorists do not fly. There are currently approximately 135,000 active program participants at the 19 airports where the program operates. Current participants in the program should not see any change in their benefits for the immediate future. RT members will be able to use any service provider's card at any RT location for a minimum of 12 months. After this 12-month period, service providers will be responsible for negotiating arrangements for the reciprocal use of one another's cards. Should RT service providers invest in additional security technology that effectively replaces more time-consuming existing measures, TSA will work with providers and airports to assure its prompt implementation.


 

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